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THC vape products · distributors

THC Vape sample refund — playbook

We work with distributors who order between a few hundred and a few thousand units at a time, and we treat both ends the same way: a written specification, a sample you approve, and a production run that matches the sample.

Published 04 June 2025  ·  VapeWholesaleHub  ·  Reading time 6 min

Close inspection of the assembly line before the batch is released.
Close inspection of the assembly line before the batch is released.
Finish and assembly detail checked against the approved reference sample.
Finish and assembly detail checked against the approved reference sample.
Unit from the retained reference sample held against this order number.
Unit from the retained reference sample held against this order number.

Lead times, freight and landed cost

A THC vape programme only works when three numbers agree: your shelf price, your reorder cycle and your defect tolerance. Change one and the plan moves. We build assortments around those three and we say so up front rather than after the invoice.

We can consolidate mixed orders of THC vape products into one shipment. Consolidation saves freight but adds handling days, so we quote both a consolidated and a split option and let you choose.

We ship from Shenzhen and Guangzhou: air express for samples and part loads, sea freight for volume. Typical production lead time is 20 working days after artwork approval, plus transit. We quote both routes so you can see the trade-off instead of guessing at it.

After-sales, replacements and reorders

The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.

Technical questions usually arrive at the worst possible moment, which is why we answer them on WhatsApp as well as email. A photo and a two line message resolves most issues faster than a ticket.

For distributors, the practical answer is usually a shorter range: two core lines, one step-up, one trial SKU. Everything else is inventory risk wearing a nice finish.

What your market will ask for

Artwork approval is a two stage process: a digital proof for text and layout, then a physical dummy for colour and finish. Skipping the dummy is the single most common cause of a reprint.

Labels are where good orders go wrong. Nicotine warnings, child-resistant closures, batch coding and market-specific text all have to be correct before the pallet leaves. We prepare test reports, declaration of conformity and safety data sheets for each shipment and we ask for your destination list early so artwork matches the market.

  • Mixed SKU cartons to spread first-order risk
  • Standing reorder schedule with a fixed cut-off
  • Specification locked in writing before production starts
  • Batch codes traceable from carton back to production date
  • Private label files archived for future rebrands
  • Named account contact who has handled the product

What a sensible opening order looks like

We source THC vape products from a small group of factories we have worked with for years. That means a specification can be held across repeat orders instead of being re-qualified from scratch every quarter. Consistency is a boring selling point and it is also the entire game.

The first question we ask is not what you want to spend. It is what your customer already buys. Answer that and the THC vape list writes itself; skip it and you end up with a pallet of stock that photographs well and sells badly.

Specification summary

Typical specification for this category
Volume0.5 ml
HardwareCotton core
ThreadProprietary pod
AirflowFixed
WindowSide window
PackagingChild-resistant box
Minimum order300 units per SKU, mixed cartons allowed
Lead time25 working days after artwork approval

We would rather lose an order at quotation stage than explain a mismatch after delivery, which is why the specification conversation comes before the price conversation.

Frequently asked

What documents come with a shipment?

Commercial invoice, packing list, and the certificate pack for your market: test reports, declaration of conformity and safety data sheets. We send scans before dispatch so your broker can pre-clear the file.

What happens if part of the order is defective?

Report within seven days with photos and the batch code. Confirmed defects are replaced or credited on the next shipment. The failure is logged by mode and batch, and reviewed monthly with the factory.

Can we order samples before committing?

Yes. Sample orders are shipped by air express and the cost is credited against your first production order above 100 units. We would rather you handle the sample than approve a specification from a photograph.

Related reading

Need a quotation on THC vape products?

Send destination market, target price and quantity. Same-day reply on working days.

Tel / WeChat / WhatsApp +86 13711127975  ·  vape@0099933.xyz

Talk to the supply team

Ask for a quotation on THC vape products

Tell us the market you sell into and the price band you work in. You will get a specification and a landed cost estimate, not a catalogue dump.

What to send

Destination market, target retail price, quantity per SKU, and whether you need private label. With those four lines we can quote the same day.

Samples ship by air express and the cost is credited against your first production order.

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