THC Vape after-sales and warranty overview
If you are comparing three quotes for THC vape, compare the paperwork first. Test reports, artwork files, batch coding and the replacement clause tell you more about a supplier than the unit price on page one.
Published 23 February 2026 · VapeWholesaleHub · Reading time 5 min
Where the margin really sits
We work with distributors who order between a few hundred and a few thousand units at a time, and we treat both ends the same way: a written specification, a sample you approve, and a production run that matches the sample.
Payment terms for new accounts are normally a deposit with the balance against the bill of lading. Established buyers on a repeat schedule can move to terms after three clean shipments.
Custom printing raises the unit price and lowers the marketing cost. For distributors the break-even is usually reached on the second or third repeat order, not the first, so we quote both branded and neutral options.
Presentation that earns the step-up
Counter space is finite. Three well-chosen SKUs outsell nine crowded ones, and the empty space signals a curated range rather than a clearance table.
Photography matters for online listings. Shoot on a neutral background with the device at a slight angle, show the pack alongside the unit, and keep the same framing across the range so the grid reads as a family.
Keeping the second shipment identical
Returns are handled as data, not as complaints. Every reported failure is logged by mode and by batch, and the pattern is reviewed monthly with the factory.
The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.
- Specification locked in writing before production starts
- Private label files archived for future rebrands
- Standing reorder schedule with a fixed cut-off
- Cartons drop-tested and pallet-counted for clean freight
- Artwork proof plus physical dummy for custom packaging
- Consolidated or split shipping, quoted both ways
The checks behind every shipment
7 separate checks run before a carton is sealed: electrical, mechanical, leak, finish and packaging. Anything outside tolerance is quarantined the same day and reported to you, rather than shipped with a hope and a discount.
We photograph the packing station during production for volume orders. It is a small thing, but it settles most arguments about what was actually in the carton before it was sealed.
Specification summary
| Volume | 1.0 ml |
| Hardware | Ceramic core |
| Thread | 510 thread |
| Airflow | Adjustable |
| Window | Full glass |
| Packaging | Tube |
| Minimum order | 100 units per SKU, mixed cartons allowed |
| Lead time | 18 working days after artwork approval |
The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.
Frequently asked
How long does production take?
Around 25 working days after artwork approval for stock configurations, plus transit. Custom runs add roughly a week for tooling and a physical dummy. We confirm the date in writing on the order acknowledgement.
What is the minimum order for THC vape?
Standard configurations start at 50 units per SKU, with mixed SKUs allowed inside the same carton. Custom colours, custom packaging or a private label run usually start at 200 units because of setup time on the line.
Can you ship to multiple locations?
Yes. Split shipments are quoted separately because consolidation and splitting price differently. Tell us the destination list at quotation stage and we will show both options.
Related reading
Need a quotation on THC vape products?
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