Sourcing THC Vape: warranty claim process checklist

How orders move from factory to shelf

There is no shortage of suppliers quoting THC vape. The scarce thing is a supplier who will tell you which SKU to drop. We have been shipping THC vape products long enough to know that the honest answer is usually a shorter list, and that is the answer we give.

Documentation travels with the goods: commercial invoice, packing list, and the certificate set for your market. We send a scanned copy before dispatch so your broker can clear the file in advance.

If you dropship, we can label cartons to your format and omit our documentation from the outer box. It is a small operational detail that decides whether your customer sees a supplier or a partner.

Reading a quotation properly

The cheapest way to lower your cost per unit is usually to remove a SKU, not to negotiate a discount. Fewer lines means larger runs, fewer changeovers and a better price at the same quality.

Currency moves more than most buyers expect over a twelve month supply plan. We quote in USD and hold the price for 30 days from confirmation so your margin calculation is not guesswork.

What a sensible opening order looks like

Most distributors arrive with a spreadsheet and leave with too many SKUs. The fix is not a bigger catalogue, it is a narrower core. We normally propose three tiers: a volume line that carries the shelf, a step-up line that lifts basket value, and one trial SKU that tells you what to order next season.

Sourcing trips still matter for volume buyers. Seeing the line, the ageing room and the packing station tells you in an hour what six emails cannot. We host visits by appointment and we do not stage them.

• Standing reorder schedule with a fixed cut-off
• Reference sample retained from every batch
• Cartons drop-tested and pallet-counted for clean freight
• Mixed SKU cartons to spread first-order risk
• Batch codes traceable from carton back to production date
• Artwork proof plus physical dummy for custom packaging

What we test before a carton is sealed

Flavour drift between batches is the quiet killer of repeat orders. We retain a sealed reference sample from every run so a complaint six weeks later can be compared against what actually left the building.

Leak complaints almost always trace back to one of three things: an over-torqued centre post, a seal that sat in a hot container, or a fill volume pushed past the design limit. We cap fill volume slightly below maximum for exactly that reason.

Specification summary

We would rather lose an order at quotation stage than explain a mismatch after delivery, which is why the specification conversation comes before the price conversation.

Frequently asked

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